Built-in Context Sensitive Help

Requirement Identifier SH_M_F_builtinHelp

Name: Built-in Context Sensitive Help

Text: The PlantCT^TM System shall provide built-in context sensitive help information for the customer in sufficient quantity and quality. These parameters shall be defined in the Deailed Software Design and the ATS/ATP (Acceptance test Specification/Acceptance Test Procedure) documents. Each information element on the customer's screen layout shall contain built-in context sensitive help information.

Rationale: Online help can largely replace live customer support. When customers troubleshoot their own problems, quite often they can get to a solution by themselves, saving time and money for themselves and the company.

Level | Type | Subtype: Stakeholder Requirement | Mandatory | Functional Requirement

Source: (Hlaszny dr., Edit)

Creation Date: 2016/02/13 20:39

Importance: 8 of 10

Verification/Validation Method: <tbd>

Verification/Validation Status: not yet in progress

Note: n/a

See Also: <tbd>